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Following the resolution issued by H.H. Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, Deputy Supreme Commander of the UAE Armed Forces, and Chairman of the Executive Council, H.E. Ahmed Mahmoud Fikri has been appointed as Director General of Statistic Centre – Abu Dhabi to lead the..Statistics Centre Abu Dhabi (SCAD) conducted its first induction programs in 2021 to new employees who joined SCAD during the fourth quarter of 2020 under the theme “You are welcome.” The program aims to welcome and onboard the new employees and brief them on SCAD’s mandate and its critical role in..Statistics Centre - Abu Dhabi (SCAD) wrapped up its "Media Lab" sessions series, organized by the Communication and Media Department under the theme "Test your skills...Achieve Better communication." The weeklong session was held virtually and saw extensive interaction between 35 participants ..Mr. Abdulla Ahmed Al Suwaidi, Acting Director General of SCAD, honoured 24 committed employees who were one of the reasons for SCAD’s business continuity during quarantine.Mr. Abdullah Al-Suwaidi thanked them for their tireless efforts and dedication under the difficult conditions of quarantine, wi..Abdulla Ahmed Al Suwaidi, Acting Director-General of SCAD, honored the team behind Abu Dhabi Government Employee Census for successfully completing the project, which is the first of its kind on an Emirate level and the most important and largest statistical projects due to its inclusion of all ele..

Sending a Thanks and Gratitude Message

Statistical Data Request

Statistical Data Request

Statistical Survey Request

Statistical Survey Request

Statistical Opinion Poll Request

Statistical Opinion Poll Request

Statistical Consultancy Request

Statistical Consultancy Request

Statistical Training Request

Statistical Training Request

Suggestions (The Creative Public)

Complaints and Observations

Sending a Thanks and Gratitude Message

FOLLOWING ARE STEPS TO APPLY FOR A SERVICE:
STEP 1
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Submission of request

STEP 2
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Receipt of the reply

Sending a Thanks and Gratitude Message

Service Description

​Expressing gratitude for the value of the work and efforts of the employee or the department concerned when getting more than expected helps reveal strengths in the delivery of services. It also reflects customers' satisfaction of as a result of the improvement of services or the process of requesting them, giving the staff or section a motivation for an even better service. 
What to give thanks for?
• Satisfaction with the level of service and getting more than expected.
• Satisfaction with the way the service is provided.
• The time taken to deliver the service.
• Simplified procedure for obtaining the service compared with the earlier process.
• Satisfaction with the attitude of a customer happiness team member or the manner they handled the request (such as listening, welcoming, etc.)
• Clarity of procedures and prompt response.
• Any other matters.

SERVICE TYPE
Informational Service
SERVICE CODE
Service request channels

​Sending a Thanks and Gratitude Message can be raised through the following channels here 

Service request hours

​​​​24 hours / 7 days through your preferred channel of contact 

Customer Experience

​1. I wanted to express my thanks and gratitude 
2. I reviewed the process to be followed in expressing thanks and appreciation.
3. I was informed about the steps to follow when expressing thanks and appreciation.
4. I conveyed my thanks and gratitude message.
5. I received a notification on the website and an email informing me of Thanks and Gratitude Message, Thanks and Gratitude Message ID
6. I was encouraged to share my views and observations on my experience when expressing thanks and appreciation.
7. I shared my opinions and comments on my experience in dealing with SCAD.

TARGETED SEGMENT
All SCAD customers
FEE

​​​​​Not applicable

SERVICE SCOPE
Delivery Time
Service Policy

​1. This page is intended for use by customers to express their satisfaction with any results of services, products, processes, procedures, staff attitude, or any other matters.
2. This page is not intended for the employees of the Statistics Centre - Abu Dhabi or employees engaged on permanent or temporary contracts, who should submit their thanks and gratitude through the dedicated internal channels.

Documents Required

​No documents are required unless a particular report is mentioned in the thanks and gratitude message.

Contact us

​​​​​​Channels of communication here

Phone-inquiry and Live-chat Hours
Sunday to Thursday (Except public holidays)
From 08:00 AM To 03:00 PM




SCAD Location
​​​​​​Statistics Centre Abu Dhabi - Rabdan opposite area of Shangri La Hotel
To View the map please click here


Official working days
Sunday to Thursday (Except public holidays)
From 08:00 AM to 04:00 PM




SERVICE REQUEST APPLICATION FORM

REQUESTS HISTORY AND COMMENTS

* mandatory

* mandatory

* mandatory

* mandatory

* mandatory

* mandatory

Help text

email@example.com

Add Supporting Documents
Inline checkboxes
Inline Radio
APR 21
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Mr. Majid .A. Amir

Service: Opinion Poll Request

12 am

The award is one of the highest international awards in the Middle East and North Africa in the field of geographic information systems and allocated to organizations that distinguish its innovation and leadership in taking advantage of this technology.

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