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Statistics Centre - Abu Dhabi (SCAD) wrapped up its "Media Lab" sessions series, organized by the Communication and Media Department under the theme "Test your skills...Achieve Better communication." The weeklong session was held virtually and saw extensive interaction between 35 participants ..Mr. Abdulla Ahmed Al Suwaidi, Acting Director General of SCAD, honoured 24 committed employees who were one of the reasons for SCAD’s business continuity during quarantine.Mr. Abdullah Al-Suwaidi thanked them for their tireless efforts and dedication under the difficult conditions of quarantine, wi..Abdulla Ahmed Al Suwaidi, Acting Director-General of SCAD, honored the team behind Abu Dhabi Government Employee Census for successfully completing the project, which is the first of its kind on an Emirate level and the most important and largest statistical projects due to its inclusion of all ele..Mr. Abdulla Ahmed Al Suwaidi, Acting Director General of SCAD, recognizes the hard-working team behind the Smart Support platform's development. An innovative and integrated digital system enables effective management of the three entities under the Department of Government Support. The team of 35 ..Abdulla Ahmed Al Suwaidi, Acting Director-General of SCAD, honored the E-link Project team (23 employees).  This E-link project aims to develop and sustain the flow of statistical deliverables through an effective electronic link with the registers database to achieve the integration of admini..

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FOLLOWING ARE STEPS TO APPLY FOR A SERVICE:
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Complaints and Observations

Service Description

​We at Statistics Centre - Abu Dhabi encourages our customers to share their complaints and opportunities for improvement to identify and opportunities to enhance the customer experience and to bring our service to higher standards of excellence. This page is dedicated to hearing customers' and comments and observations on the services provided to them.

SERVICE TYPE
Informational Service
SERVICE CODE
Service request channels

​​​Complaints can be raised through the following channels here 

Service request hours

​​​24 hours / 7 days through your preferred channel of contact 

Customer Experience

​1. I wanted to raise a complaint or observation 
2. I have gone through the complaint or observation procedure.
3. I was informed about the steps to follow when filling in the complaint or observation form.
4. I raised a complaint or observation.
5. I received a notification on the website and an email informing me of complaint or comment, complaint or observation ID, status, and the expected date of reply.
6. I was provided with a reply.
7. I was encouraged to share my views and observations on my experience when making a complaint or observation.
8. I shared my opinions and comments on my experience in dealing with the Center.

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All SCAD customers
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​​​​Not applicable

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Service Policy

​1. This page is intended for use by customers to express their dissatisfaction with any results of services, products, processes, procedures, staff attitude, or any other matters.
2. This page is not intended for the employees of the Statistics Centre - Abu Dhabi or employees engaged on permanent or temporary contracts, who should submit their complaints and observations through the dedicated internal channels.

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​No documents are required unless a particular report is mentioned in the complaint/observation.

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Sunday to Thursday (Except public holidays)
From 08:00 AM To 03:00 PM



SCAD Location
Statistics Centre Abu Dhabi - Rabdan opposite area of Shangri La Hotel
To View the map please click here
Official working days
Sunday to Thursday (Exept public holidays)
From 08:00 AM to 04:00 PM



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APR 21
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Mr. Majid .A. Amir

Service: Opinion Poll Request

12 am

The award is one of the highest international awards in the Middle East and North Africa in the field of geographic information systems and allocated to organizations that distinguish its innovation and leadership in taking advantage of this technology.

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